All Technologies Used
Motivation
To enhance the digital banking platform by delivering new functionality, improving existing services, and ensuring ongoing compliance with Central Bank regulations. The goal was to improve user experience, increase customer engagement, and maintain system stability.
Main Challenges
The client required rapid development of new features for mobile and internet banking to meet user demands. Azati developed and integrated new services, improving the user interface and security of the digital banking products.
Frequent changes in regulatory requirements from the Central Bank necessitated constant updates to the system. Azati implemented timely regulatory updates to ensure the platform remained compliant and audit-ready.
Frequent issues in the production environment impacted the stability of the platform. Azati provided quick defect resolution within SLA timelines, ensuring minimal downtime and uninterrupted service.
Key Features
- Monolithic Architecture with Layered Structure: The solution is based on a monolithic architecture, divided into several key layers, each responsible for specific functionality.
- Presentation Layer: This layer is responsible for user interaction through web browsers and mobile applications. It includes an intuitive interface that provides easy access to remote banking services and ensures a user-friendly experience.
- Business Logic Layer: This layer handles all business operations, such as calculations, data validation, payment processing, and other functions necessary for the execution of banking processes.
- Data Access Layer: This layer interacts with databases and backend systems, ensuring secure and fast access to the required information for performing operations and storing data.
- High Performance, Reliability, and Security: The system is designed to ensure high performance, reliability, and security, guaranteeing stable operation of all remote banking services.
Our Approach
Project Impact
Improved Performance through Query Optimization: Query optimization significantly accelerated transaction processing, improving overall system performance and reducing wait times for users, which enhanced user satisfaction.
Compliance with Regulatory Requirements and Uninterrupted Service Operation: We ensured full compliance with Central Bank regulations, avoiding penalties and guaranteeing stable operation of remote banking services without disruptions, strengthening customer trust.
Increased Customer Engagement through New Functionality: The integration of new services enhanced the convenience and functionality of mobile applications and online banking, leading to increased user engagement and loyalty.
SLA Adherence and Defect Resolution: We successfully adhered to the Service Level Agreement (SLA), promptly addressing defects and minimizing system downtime, ensuring high stability and reliability of all banking services.
Long-term Technical and Operational Benefits: As a result of our collaboration, the client gained not only a technically updated and high-performance system but also confidence in the system's ability to support the company's growth and adapt to future challenges.