All Technologies Used
Motivation
People increasingly need drones for single-use cases: events, photography, quick inspections, or emergencies, but buying a drone is too expensive and impractical. Users struggle to find a simple, transparent way to rent a drone for one day or get their device repaired without long waits, unclear pricing, or technical complexity. The customer wanted to remove these pains by creating a platform that makes renting, repairing, or ordering drones as easy as booking a taxi: fast, intuitive, and accessible even for non-technical users.
Main Challenges
The previous development team left behind an inconsistent, partially broken codebase with no documentation. This created a major pain point for the client: development was stalled, features couldn’t be shipped, and bugs kept reappearing. Before adding anything new, our team had to stabilize the platform and restore trust in the product.
Since Azati joined mid-project, the client lacked structured requirements and a clear product vision documented anywhere. As a result, our engineers had to reconstruct missing knowledge, clarify business logic, and align processes from scratch, all while keeping the project moving forward.
Our Approach
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User Registration and Authentication
- Secure user registration and login
- Individual dashboards with order history
- Profile settings for returning customers
- Fast access to billing and support
Shopping Cart and Booking Workflow
- Add drones, accessories, or services to cart
- Automatic cost calculation and fee breakdown
- Simple multi-step checkout
- Instant order confirmation and tracking
Live Chat Support
- Real-time communication with support staff
- Guided assistance during checkout
- Issue escalation directly from user account
- Reduced friction during purchase or rental processes
Stripe Billing Integration
- One-time payment processing
- Secure handling of sensitive billing data
- Automatic invoice generation
- Support for multiple payment methods
Drones and Services Catalog
- Filtering by drone type, specs, or purpose
- Detailed technical descriptions for each model
- Service catalog for repairs and diagnostics
- Real-time rental availability display
Business Value
Streamlined Drone Service Access: The platform made renting, purchasing, and repairing drones significantly easier for users, removing the need for manual coordination and reducing barriers for occasional or first-time drone users.
Reduced Operational Load for the Startup: Automated booking flows, integrated payments, and live chat support decreased the number of manual support interactions and routine tasks, allowing the team to focus on scaling and improving customer service.
Faster Market Entry with a Trustworthy Platform: The startup received a stable, intuitive, and professionally built platform that increased user trust, improved service transparency, and accelerated the company’s ability to grow in the rapidly expanding drone market.
