All Technologies Used
Motivation
To expand the bank's online services by developing a user-friendly web version of their existing mobile application, ensuring accessibility to banking services from any internet-connected device while maintaining a unified design and improved user experience.
Main Challenges
Initial mismanagement led to overtime for the development team, which was mitigated by formal agreements on overtime conditions.
The insufficient professional skills of some team members caused delays, which were addressed by providing additional support.
Ineffective communication between two managers resulted in repeated approvals, adding extra time to the development process.
Key Features
- Admin Dashboard: Provided a central admin function with easy navigation for payments, transfers, card limits, and transaction history.
- Cross-Platform Consistency: Maintained a unified look and feel across web and mobile applications for seamless user transition.
- Responsive Design: Ensured the platform was optimized for accessibility across various devices and screen sizes.
- Improved UX Journey: Streamlined user interactions to reduce confusion and enhance usability.
- UI Kit Creation: Developed a comprehensive UI kit to support future scalability and maintain design consistency.
Our Approach
- Creating a New UX Journey: Improved the user experience by integrating key features like payments, transfers, card limits, and transaction history into a single, streamlined interface.
- Design Enhancements: Developed a modern UI kit for the project, ensuring consistency and scalability.
Project Impact
The web platform enabled the bank’s users to access online banking services from any device, significantly enhancing user experience, improving accessibility, and expanding the bank's customer base.
This also helped the bank reduce operational costs by automating and streamlining services.