All Technologies Used
Motivation
The customer aimed to create an automated system to handle the submission of applications, minimize human involvement, and ensure accurate, real-time data entry and validation. This would streamline the process of collecting, modifying, and recording client information while ensuring the availability of necessary data for efficient processing.
Main Challenges
Manual data processing was inefficient and costly, requiring multiple specialists and involving time-consuming steps such as fax submissions and data transfer into storage systems.
The information gathering process often resulted in excessive or insufficient data, requiring time-consuming reviews and adjustments by employees.
Key Features
- Self-Completion and Submission: Clients can fill out and submit insurance applications autonomously, reducing processing time.
- 24/7 Availability: The system is available around the clock for submissions and adjustments.
- Business Rule Validation: Pre-submission checks ensure the validity of submitted data, reducing errors and rework.
- Automated Premium Estimation and Quote Generation: The system automatically estimates premiums and generates insurance quotes based on the entered data.
- E-Signature for Submissions: Clients can sign applications digitally, streamlining the approval process.
- PDF Generation: The system generates PDFs on-the-fly for completed applications, enabling easy documentation handling.
Our Approach
Project Impact
Increased Efficiency: The automation of the application process significantly reduced the time required for data entry and submission, leading to faster quote approvals and policy issuance.
Cost Reduction: By eliminating manual paperwork and reducing human involvement, the customer saved on operational costs, while also improving accuracy.
Stronger Customer Experience: Clients now receive faster service and can submit applications at their convenience, improving customer satisfaction.
Increased Sales and Detection of Potential Clients: The system's streamlined process and automated communications resulted in higher submission ratios and greater success in detecting potential clients.