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Online Solution to Transform Loan Processing in Banking Sector

Azati assisted a customer by devising a system that revolutionized loan processing, eliminating the need for excessive paperwork and greatly enhancing the customer experience.

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All Technologies Used

Java
Java
Spring Boot
Spring Boot
Rest
Rest
Spring
Spring
Camunda
Camunda
Apache Kafka
Apache Kafka
RabbitMQ
RabbitMQ
JAXB
JAXB
PostgreSql
PostgreSql
React
React
Digital Signatures
Digital Signatures
SSL/TLS
SSL/TLS
Docker Swarm
Docker Swarm
Kubernetes
Kubernetes
OpenShift
OpenShift
TeamCity
TeamCity
Confluence
Confluence
GitLab
GitLab
Jenkins
Jenkins
Jira
Jira

Motivation

The project aimed to automate and optimize the loan processing system for a major bank. Divided into two stages, it involved creating an application for real-time loan applications in malls and developing a unified loan processing system for bank offices, scalable across the country.

Main Challenges

Challenge 1
Real-Time Loan Applications in Malls

Developing a system for seamless integration with the Decision Making System (DMS) to enable real-time loan approvals using QR codes and mobile applications.

Challenge 2
Eliminating Manual Processes in Bank Offices

Simplifying the loan issuance process by consolidating multiple internal systems into a single platform, reducing the need for employees to work with third-party applications.

Challenge 3
Scaling Across the Entire Country

Ensuring that the developed system could handle large-scale implementation across all bank branches, maintaining consistency and reliability.

Key Features

  • Seamless Integration with DMS: Automated real-time loan application approvals and data processing.
  • User-Friendly Mobile Application: Provided Android and iOS applications with features like face ID, touch ID, and QR code scanning.
  • Unified Loan Processing Platform: Consolidated various internal systems into a single application for bank employees.
  • Document Automation: Enabled PDF generation, digital signatures, and SMS-based document signing.

Our Approach

Agile Development
Tasks were managed using Jira with 2-week sprints, Scrum methodology, and rigorous quality assurance checks by team leads and business owners.
Stage 1: Implementation
Focused on developing a user-friendly application for real-time loan applications at mall counters. Key features included user registration, QR code scanning, SMS confirmation, digital signature, and social media sharing.
Stage 2: Implementation
Developed a unified system for bank offices, integrating calculators, short and extended questionnaires, DMS interaction, PDF generation, and scaling the system to all branches.
Microservices Development
Designed 37 microservices to build a robust platform, including services for user data processing, document generation, affiliate program management, and interaction with payment terminals.

Project Impact

The solution transformed loan processing for the customer, significantly reducing manual effort, enhancing customer satisfaction, and enabling scalability across the bank's entire network.

The project delivered a robust mobile application, a unified loan processing platform, and a scalable architecture to support future growth.

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