NLP Solution For Pharmaceutical Marketing

Azati developed a unique AI and Computer Vision-based solution to help pharmaceutical companies generate assessment reports based on insights from medical practitioners. The solution automates the process of analyzing questionnaires and provides valuable data for enhancing pharmaceutical marketing strategies.

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95%

key phrase coverage in doctors’ responses

50+

identification actionable market insights

45%

improved campaign targeting accuracy

All Technologies Used

Python
Python
MongoDB
MongoDB
Metabase
Metabase
Google Cloud
Google Cloud

Motivation

The goal of the project was to create an MVP that uses AI and Machine Learning technologies to build assessment reports for pharmaceutical companies. The reports would be based on questionnaires and insights from doctors, helping the companies enhance trust in their products and improve marketing strategies. The challenge was to make the process of comparing pharmaceutical products easier and more informative for both professionals and consumers.

Main Challenges

Challenge 01
Inefficient Existing Tools

The client lacked a solution capable of handling complex medical questionnaires efficiently. Existing tools were insufficient, causing delays and inaccuracies. Azati proposed using AI and NLP techniques combined with speech-to-text preprocessing to standardize and analyze the input data, overcoming tool inefficiencies and accelerating processing.

#1
Challenge 02
Structured and Readable Reporting

Reports had to be clear and digestible for users regardless of technical expertise. The client faced difficulties with unstructured outputs. Azati developed a custom system to classify, sort, and calculate ratings for responses, ensuring that the final reports were easy to read and actionable.

#2
Challenge 03
Domain-Specific Data Challenges

Medical terminology and domain-specific phrases posed challenges for NLP processing. Azati integrated Google ASR and custom preprocessing methods to recognize domain-specific terms, normalize punctuation and capitalization, and prepare the data for accurate sentiment and thematic analysis.

#3

Our Approach

Initial Analysis and Solution Design
Before starting the project, Azati successfully passed a test task and proposal process. The project used an Agile methodology, allowing close collaboration with the client to develop a solution that met their expectations.
Data Standardization
The first challenge was to bring input data into a standardized format that could be processed by AI algorithms. Azati solved speech-to-text recognition issues and prepared the data for NLP processing by handling punctuation, capitalization, and domain-specific terms.
NLP Data Analysis
Azati applied NLP techniques to analyze input text, identify common phrases, and segment the responses by topic. Sentiment analysis was performed, and scores were calculated to assess the relevance of each phrase.
Data Grouping and Reporting
The next step involved grouping the analyzed data into thematic reports. These reports highlighted key aspects of the responses from doctors, such as opinions on product effectiveness, safety, and usage.
Visualization and Sharing
Finally, Azati focused on finding a simple and intuitive way to visualize and present the reports. The solution was designed to be easily shared with stakeholders and customers, providing actionable insights into the effectiveness of pharmaceutical marketing strategies.

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Solution

01

AI-Driven Data Analysis

The system leverages AI and NLP to automatically process medical questionnaires, detecting repeated phrases, key topics, and hidden insights from doctors’ feedback. This eliminates manual analysis, reduces human error, and provides structured, actionable data for pharmaceutical marketing teams.
Key capabilities:
  • Automatically extract key phrases and insights from doctor responses
  • Detect patterns and trends in large datasets
  • Assign relevance scores to insights for prioritization
  • Support multiple languages and medical terminology
02

Speech-to-Text Integration

Handles audio responses from medical practitioners, converting speech to text while recognizing domain-specific terms. This ensures that insights from spoken interviews are captured accurately for subsequent NLP processing.
Key capabilities:
  • Accurately transcribe spoken responses
  • Boost recognition for pharmaceutical terms
  • Normalize punctuation, capitalization, and sentence structure
  • Seamlessly integrate transcribed data into NLP pipelines
03

Sentiment and Thematic Analysis

Applies NLP algorithms to evaluate sentiment and categorize responses into topics. This allows pharmaceutical companies to quickly identify positive, negative, or neutral feedback and understand which aspects of a product are most relevant to doctors.
Key capabilities:
  • Perform sentiment scoring on each response
  • Group insights by product attributes, safety, and usage
  • Highlight trends and anomalies in feedback
  • Support marketing decisions with thematic analysis
04

Custom Report Generation

Generates structured reports that present insights clearly, including scored and ranked findings. Reports are tailored for non-technical stakeholders, enabling pharmaceutical companies to quickly apply insights to marketing strategies.
Key capabilities:
  • Automatically generate thematic, easy-to-read reports
  • Rank insights by relevance and sentiment
  • Provide visual summaries and textual explanations
  • Compare multiple products or marketing strategies
05

Data Visualization and Sharing

Provides an intuitive interface for stakeholders to explore insights through dashboards. Users can filter, sort, and share visualizations, enabling faster decision-making and a clearer understanding of marketing effectiveness.
Key capabilities:
  • Visualize key insights in interactive dashboards
  • Share reports with stakeholders in a secure way
  • Highlight trends and key feedback points
  • Support strategic planning and marketing optimization

Business Value

Automated Insight Generation: Reduced manual effort in analyzing medical questionnaires and automatically extracted actionable insights.

Enhanced Marketing Strategies: Insights from doctors allowed pharmaceutical companies to adjust campaigns and improve product positioning.

Improved Trust: Structured reports increased consumer confidence by showing alignment between medical recommendations and marketing claims.

Faster Decision-Making: Automated processing and visualization accelerated strategic decision-making for marketing teams.

Domain-Specific Accuracy: Integration of domain-specific NLP and speech-to-text ensured precise interpretation of medical feedback.

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