All Technologies Used
Motivation
To enable users to quickly place food orders, book tables, and track order preparation in a single platform. Azati aimed to deliver a straightforward, intuitive system to improve customer engagement and significantly boost profitability for restaurant networks.
Main Challenges
The client needed to expand their services by attracting large restaurant chains and providing added value for owners of individual restaurants. To address this, we proposed a modular platform that allowed each restaurant to have its own branded mobile app with customizable features.
There was a need to efficiently serve multiple restaurants and restaurant chains without increasing administrative overhead. We introduced a unified backend system with centralized control for content and order management across all restaurants.
Manual workflows limited visibility and slowed down service, requiring a system that would automate routine processes and improve operational control. We implemented real-time tracking, automated updates, and integrated reporting to streamline operations.
Key Features
- Cross-Platform Mobile App: A reusable codebase for Android and iOS reduced development costs and allowed rapid deployment for new restaurants.
- Admin Panel for Restaurants: Restaurant owners could manage content, track orders, and configure promotions without IT support.
- Content Management System: Allowed updates to menu items, locations, contacts, and promotions across platforms in real time.
- Reporting Access: Provided access to performance metrics and reports for better decision-making.
- Integrated Payment Systems: Supported multiple payment methods and integrations with payment gateways.
- Social Media Management: Enabled seamless post scheduling and sharing across social networks from within the platform.
Our Approach
Project Impact
Lower Development Costs: Cross-platform approach reduced the total cost of ownership and increased client interest, leading to a 25% revenue growth.
Reduced Operational Overhead: Unified system minimized the need to hire additional support staff despite business growth.
Faster App Deployment: Reusable application logic allowed clients to roll out new restaurant apps without developer assistance.
Improved Workflow Efficiency: Automated systems improved transparency and sped up quality assurance processes, empowering management with real-time visibility.