Revolutionizing Banking: Automated Promotions Management

Azati’s team modernized and automated a promotions management system for a financial sector customer, enhancing operational efficiency and reducing manual workloads.

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90%

Reduction in Critical Defects Post-release

10x

faster processing of promotional campaigns

95%

accuracy in promo code generation and validation

All Technologies Used

Java
Java
Spring Boot
Spring Boot
Aspect-Oriented Programming
Aspect-Oriented Programming
Spring JPA
Spring JPA
Spring Kafka
Spring Kafka
Spring Web
Spring Web
MapSctruct
MapSctruct
Spring Boot Test
Spring Boot Test
JUnit
JUnit
TestContainers
TestContainers
Docker
Docker
PostgreSql
PostgreSql

Motivation

The client struggled with time-consuming manual management of promotions and promo codes, risking delays and errors in campaign execution. The goal was to automate routine tasks, improve system integration, and ensure accurate and timely processing of promotional campaigns.

Main Challenges

Challenge 01
Access Control Issues

The system required secure, role-based access to sensitive promotions and promo code modules. Configuring this access while maintaining operational efficiency was complex and demanded close coordination between technical and support teams. Azati proposed implementing granular, audit-friendly access control using Spring Security and AOP to solve this.

#1
Challenge 02
Production-Specific Minor Issues

Small but critical bugs appeared under production load, impacting promo validation and campaign execution. Azati addressed these issues by implementing rigorous automated testing, monitoring, and continuous integration, ensuring early detection and resolution.

#2

Our Approach

Problem Definition and Collaboration
Business stakeholders outlined main pain points, and analysts collaborated with architects to design a microservice-based approach tailored to the client’s banking infrastructure.
Documentation in Confluence
Structured documentation including workflows, tables, and process descriptions ensured all team members had a shared understanding of requirements and solutions.
Refinement and Planning
Development tasks were refined and scheduled with clear acceptance criteria and priorities, ensuring alignment across teams.
Development and Quality Assurance
The development team implemented features with test-driven practices, peer code reviews, and static analysis to maintain high-quality standards.
Testing and Bug Fixing
Bugs discovered during testing were addressed through targeted fixes, with iterative validation to ensure stability and reliability of the promotions microservice.

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Solution

01

Standalone Promotions Microservice

A dedicated microservice was developed to manage all promotions-related tasks independently, allowing seamless integration with existing banking systems. This separation ensures minimal impact on legacy systems, easier maintenance, and scalability for handling high volumes of promotional operations.
Key capabilities:
  • Isolated microservice deployment
  • Seamless integration with existing banking modules
  • Independent scaling for high load periods
  • Easy future feature extensions
02

Automated Promotions Management

The system automates the creation, validation, and lifecycle tracking of promotions and promo codes, reducing manual intervention and errors. It handles multiple campaigns simultaneously, ensures compliance with business rules, and provides real-time monitoring of promotions performance.
Key capabilities:
  • Automated promo code generation
  • Validation and duplication checks
  • Tracking of promotion lifecycle
  • Integration with payment and transaction systems
03

Secure Access Control

Role-based access control ensures that only authorized personnel can create, modify, or approve promotions. The system logs all actions for audit purposes, maintaining compliance with banking security standards and providing transparency in promotions management.
Key capabilities:
  • Granular role-based permissions
  • Audit logging of promo modifications
  • Secure API endpoints
  • Compliance with banking security standards
04

Collaboration and Documentation

Structured documentation and workflow management improve cross-team collaboration. Clear guidelines and Confluence-based documentation ensure that developers, QA, and business analysts work from the same knowledge base, reducing misunderstandings and speeding up onboarding.
Key capabilities:
  • Confluence-based process documentation
  • Detailed workflow diagrams
  • Integration with task management tools
  • Shared understanding across development and QA teams

Business Value

Faster Campaign Execution: Automated promotions processing reduces time-to-market for banking campaigns by up to 10x, enabling timely marketing initiatives.

Reduced Manual Errors: Automation of promo code management minimizes human errors, ensuring accurate promotions delivery and customer satisfaction.

Enhanced System Flexibility: Microservice architecture allows the system to scale independently and adapt to future banking product changes without impacting core systems.

Improved Operational Efficiency: The client benefits from optimized workflows, streamlined promo management, and reduced administrative burden.

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