Driven by Results: Azati’s Portfolio

Azati developed online application forms for a US national leader in healthcare liability insurance. These forms automate the process of application management, including form submission, missing information gathering, decision making, and insurance quote acceptance, helping to streamline operations and reduce paperwork.

Azati developed an automated tool to optimize the marketing workflow for a US-based healthcare liability insurance company. The solution focused on automating the process of generating promotional materials for sales agents and external distributors, enabling them to provide real-time, personalized insurance offers to clients. The tool extracts relevant data from internal databases, customizes marketing documents, and creates microsites for each client or distributor.

An integrated Customer Relationship Management (CRM) system was implemented to improve customer engagement across various business channels, with Master Data Management (MDM) being a key factor in optimizing CRM processes.

Azati designed an automated policy application decision assistant for insurance underwriters. With machine learning tools and improving computing capacities, this has now become a reality. The assistant processes policy applications and provides recommendations to approve, decline, or manually review them, helping underwriters make faster, more informed decisions. The system utilizes historical data for predictive modeling, significantly enhancing the underwriting process.

Insurance self-service portal provides web and mobile-based controlled access for the end consumers to essential features of policy management, billing and payments, applications and quotes, claims, and Knowledge Center resources. The portal streamlines the user experience, allowing policyholders to manage all aspects of their insurance needs securely and independently.