All Technologies Used
Motivation
Our goal was to solve the challenges of fragmented HR and CRM processes that caused lack of transparency, inefficient data management, and slow decision-making. The customer wanted a single, comprehensive platform where employees could update resumes, track project stages, communicate with teams and clients, and where the company could monitor customer interactions across every touchpoint to improve relationships and business decisions.
Main Challenges
Previously, the company relied on several separate tracking, HRM, and CRM systems, which created a lack of transparency, coordination, and inefficiency across teams. Azati proposed and implemented a unified 'all-in-one' system that integrates HR and CRM components, centralizing data and streamlining workflows while allowing scalability for future growth.
Managing employee resumes, task assignments, project stages, and customer interactions across multiple platforms was cumbersome and error-prone. Azati suggested creating a centralized platform where employees could update their data and track projects while the company could monitor customer relationships comprehensively, reducing data fragmentation and improving accuracy.
The company needed a system flexible enough to adapt to future organizational changes and potentially be used by other departments or subsidiaries. Azati designed the system to be fully modular and customizable, allowing for quick adaptation, future feature additions, and deployment in similar organizational contexts without major redevelopment.
Our Approach
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Task Management
- Quick creation and modification of tasks
- Task assignment to team members with deadlines
- Priority and status tracking
- Integration with project stages
Workload Analysis
- Visual overview of employee workload
- Detects over- or under-utilization
- Helps managers reassign tasks
- Supports decision-making for resource allocation
Employee Data Storage
- Stores CVs and employee profiles securely
- Allows profile sharing with clients
- Tracks employee career progression
- Supports role-based access and permissions
Time-Off Approvals
- Submit, review, and approve requests
- Automated notifications for approvals
- Integrates with workload and project planning
- Maintains historical leave records
Performance Analytics
- Visual representation of KPIs
- Tracks task completion and project progress
- Supports HR and management reporting
- Identifies trends and performance gaps
Business Value
Improved Efficiency: Centralized data management improved transparency, coordination, and decision-making across teams.
Increased Flexibility: The customizable nature of the system allowed for adoption by other organizations, expanding its impact beyond Azati.
Streamlined Recruiting: The system optimized the recruiting process by allowing for easy sharing of employee profiles with clients and tracking work assignments.
