Automation of Back Office Deposit Operations

Azati helped our partner build a huge banking system for deposit operations handling and bank account processing. The customer is one of the largest state-owned financial companies. The customer chose our partner to roll out a new version of the existing internal banking system, as the old version lacked critical features and required major updates.

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60%

reduction in manual deposit processing time

50%

increase in back-office operational efficiency

98%

system uptime achieved after load balancing and orchestration

All Technologies Used

Java
Java
Spring
Spring
React
React
IBM MQ
IBM MQ
IBM WebSphere
IBM WebSphere
Jenkins
Jenkins

Motivation

The client, one of the largest state-owned banks in Europe, faced a critical issue: their legacy deposit operations system was outdated, lacked essential features, and required major architectural updates. Manual processes and fragmented system components slowed down back-office operations, increased the risk of errors, and made regulatory compliance more complex. They needed a robust, secure, and scalable solution to modernize deposit handling, streamline workflows, and ensure data protection, while allowing employees to focus on higher-value tasks rather than repetitive manual operations.

Main Challenges

Challenge 01
Intellectual Property Protection

Ensuring the security of sensitive banking data was critical. Developers worked on dual-PC setups with blocked external ports and restricted devices to prevent data leaks, which slowed development. Azati addressed this by implementing secure workflows, coordinating with the bank’s security team, and providing clear guidelines for safe development, maintaining both compliance and progress.

#1
Challenge 02
Access Restrictions to Infrastructure

Limited access to proprietary banking systems delayed deep understanding of the infrastructure and slowed integration. To overcome this, Azati created structured ticketing processes, prepared detailed documentation, and built isolated test environments, enabling the team to work efficiently while adhering to strict security requirements.

#2

Our Approach

Knowledge Transfer and Team Integration
Azati joined the project after the customer’s partner selected our team for its familiarity with the financial industry and proven expertise. We created several demos and participated in a demonstration exhibition, which led to our introduction to the in-house team.
Extensive Documentation and Testing
Clear and comprehensive documentation was crucial due to the distributed nature of the teams. We focused on writing clean code and ensuring that 90% of the code was covered by rigorous functional, unit, integration, code clarity, and security tests.
Agile Methodology
The project was developed according to SCRUM principles, with weekly sprints and two-week demo presentations to the customer. Our engineers participated in daily code reviews and collaborated closely with in-house teams to ensure knowledge sharing and high performance.

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Solution

01

Load Balancer

Ensures high service uptime and balanced resource allocation across multiple banking services, reducing bottlenecks and maintaining smooth operations even under heavy load.
Key capabilities:
  • Distributes traffic efficiently across services
  • Prevents downtime during peak loads
  • Improves system responsiveness
02

Cloud Orchestrator

Monitors system performance and dynamically scales applications and services in response to bottlenecks or overloads, maintaining operational efficiency and system health.
Key capabilities:
  • Automatic scaling of services
  • Integration with load balancer for optimal performance
  • Maintains system stability during high demand
03

Java Cloud Services

Custom-built Java microservices handling core deposit and account processing operations, designed for reliability, security, and seamless integration within a cloud-based banking ecosystem.
Key capabilities:
  • Microservices for deposit/withdrawal operations
  • Secure transaction handling
  • Cloud-ready architecture for modular expansion
04

Front-end API

Provides secure communication between client interfaces and back-end banking systems, validating and logging all incoming requests to prevent fraud and ensure regulatory compliance.
Key capabilities:
  • Validates and logs all client requests
  • Prevents unauthorized data access
  • Supports secure interaction with multiple front-end apps
05

Security and Compliance

Implements rigorous data protection, auditing, and compliance mechanisms to maintain regulatory standards and protect sensitive financial information across all operations.
Key capabilities:
  • Data encryption and secure storage
  • Role-based access control
  • Audit trails for regulatory compliance

Business Value

Automation of Deposit Operations: Streamlined key deposit and withdrawal workflows, reducing manual effort and operational time.

Pluggable Architecture: Fully modular solution enabling seamless integration into the existing banking ecosystem without additional costs.

High Code Quality and Reliability: Comprehensive testing and documentation ensured robust, maintainable, and secure code.

Improved Operational Efficiency: System scaling and load balancing minimized downtime and optimized resource use.

Enhanced Data Security and Compliance: IP and data protection measures reduced risk of breaches and ensured adherence to banking regulations.

User Satisfaction: End-users and internal teams reported increased efficiency, faster operations, and satisfaction with system reliability.

Long-Term Support: Azati provided ongoing maintenance and bug fixes, guaranteeing continuous system performance.

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