Streamlined Drone Service Access
The platform made renting, purchasing, and repairing drones significantly easier for users, removing the need for manual coordination and reducing barriers for occasional or first-time drone users.
Azati helped a European startup create a platform for ordering, renting, and repairing drones. The platform enables users to easily access drone services for entertainment, commercial purposes, or emergencies.
faster booking and checkout process after platform optimization
fewer support requests due to automated workflows and live chat guidance
increase in completed rental and repair orders within the first months after launch
People increasingly need drones for single-use cases: events, photography, quick inspections, or emergencies, but buying a drone is too expensive and impractical. Users struggle to find a simple, transparent way to rent a drone for one day or get their device repaired without long waits, unclear pricing, or technical complexity. The customer wanted to remove these pains by creating a platform that makes renting, repairing, or ordering drones as easy as booking a taxi: fast, intuitive, and accessible even for non-technical users.
The previous development team left behind an inconsistent, partially broken codebase with no documentation. This created a major pain point for the client: development was stalled, features couldn’t be shipped, and bugs kept reappearing. Before adding anything new, our team had to stabilize the platform and restore trust in the product.
Since Azati joined mid-project, the client lacked structured requirements and a clear product vision documented anywhere. As a result, our engineers had to reconstruct missing knowledge, clarify business logic, and align processes from scratch, all while keeping the project moving forward.
Before development, our engineers conducted a full audit to understand the inherited architecture, identify critical issues, and map out missing documentation. This helped stabilize the product and create a clean foundation for further development.
We organized the process using weekly sprints with stable planning, demos, and backlog refinement. This enabled the client to regain visibility into progress, influence priorities, and validate functionality as it was delivered.
We introduced structured testing routines: functional tests, regression checks, UI/UX validation to ensure that new features didn’t break existing workflows and the platform remained stable despite legacy code challenges.
Since documentation was missing, we collaborated closely with the customer to refine requirements, clarify use cases, and align expectations. Frequent communication helped transform vague ideas into clear, technically feasible features.
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Schedule a callA secure and frictionless onboarding system allowing customers to quickly create accounts, manage their rentals and repair requests, track order history, and save personal preferences for future visits.
A streamlined shopping cart that supports drone rentals, equipment purchases, and repair bookings with transparent pricing, simple checkout steps, and automated confirmations.
Integrated real-time support that assists users throughout the browsing and booking process, reducing uncertainty and helping customers choose the right drone or service.
A trusted payment infrastructure enabling secure processing of rental fees, repair payments, and product purchases, ensuring reliability and user confidence.
A structured and easy-to-navigate catalog that helps users explore drones for rental, compare models, and choose repair or maintenance services with clear descriptions and availability indicators.
The platform made renting, purchasing, and repairing drones significantly easier for users, removing the need for manual coordination and reducing barriers for occasional or first-time drone users.
Automated booking flows, integrated payments, and live chat support decreased the number of manual support interactions and routine tasks, allowing the team to focus on scaling and improving customer service.
The startup received a stable, intuitive, and professionally built platform that increased user trust, improved service transparency, and accelerated the company’s ability to grow in the rapidly expanding drone market.
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